Frequently Asked Questions
1. What makes Wraps by Tina unique?
At Wraps by Tina, we focus on timeless elegance and exceptional craftsmanship. Our wraps are made from premium cashmere sourced from Italy or the original Kashmir region, ensuring unparalleled softness, warmth, and durability. Each piece is designed to be versatile β perfect as a wrap, poncho, scarf, or chic topper β so you can style it your way for any occasion.
2. Where are your products made?
Our wraps are crafted by skilled artisans in Italy or the original Kashmir region, depending on the collection. We work only with trusted partners who uphold the highest quality standards.
3. What size options are available?
Our wraps come in one size that fits most, designed to drape beautifully on a variety of body types.
4. Where do you ship from and how long does shipping take?
We ship from Florida, United States.
β’ββU.S. orders: Typically arrive within 2β7 business days.ββ
β’ββInternational orders: Usually arrive within 10 business days, depending on the destination and customs clearance.
5. What is your shipping policy?
Overnight and 2-Day orders placed before 3 PM EST ship the same day.
Orders placed after 3 PM EST, or on weekends and holidays, will ship the following business day.
6. Do you offer international shipping?
Yes β we ship worldwide! Shipping times vary by location, but most orders arrive within 10 business days.
7. What is your return policy?
We offer 7-day returns from the date you receive your order. Items must be unworn, in original condition, and with tags attached. Please contact our customer care team to initiate a return.
8. How do I care for my cashmere wrap?
To keep your cashmere looking its best:βββ
β’ββDry clean using a gentle process. Avoid wringing, twisting, or hanging while wet to prevent stretching.
9. Can I order as a gift?
Absolutely! We offer complimentary gift wrapping and personalized touches. Just leave a note at checkout if youβd like:
β’ββNo invoice includedββ
β’ββA personalized message or βlove noteβββ
β’ββSpecial packagingββ
β’ββCombining multiple orders into one gift box. Weβll make it as special as you imagine.
10. How can I style my cashmere wrap?
Our versatile design allows you to wear it in multiple ways β draped over the shoulders as a wrap, layered as a poncho, styled as a scarf, or used as a chic topper for both casual and formal looks.